We provide fast delivery for our customers. it usually takes 5-7 business days to arrive your door. Any more problem, please feel free to contact our customer service.
•Orders usually ship out within 24 hours if your payments are received
••Shipping address cannot be changed or cancelled once order(s) has been shipped.(if you need change it, you need contact with us within few hours after you pay it)
••• International shipping requires more complicated shipping procedures (such as both countries customs, transit stations etc.), we are unable to control their delivery time.
If you receive a product from Our Site at is faulty on delivery, you can return it and claim for a refund. If a product is found to be faulty (incorrect size, color ect.), you may claim for a full refund after we receive the shoes, or require exchange without any extra cost.
•* All international returns are to be returned to our site in 3 days upon receipt of the order.
•* The shipping charges for international exchanges are to be paid by customer (Unless the fault was caused by us ).
All duties, taxes, or fees required to be paid for returned items are the sole responsibility of the customer.
Please follow the instructions below to return an item:
Please send an email to US to specify the reason for returning at first, our support staff will provide you the shipping address.
Please take care when unpacking and repacking your products.
Please enclose a piece of paper includes the following information:
• Your name registered at Our Site
• Order number
• Specify the reason for returning the item
• the email address you use to login to Our site.
• Please provide us the tracking number once you have shipped them back.
We cannot be held responsible for goods that are returned to us that are lost in transit. If you are concerned, then we recommend that you send the goods by registered post and retain proof of posting.